The Multimodal Messaging Inventory (MMI) is a tool you can use in analysing nonverbal messages and their relationships with verbal, contextual and sequential elements of the observed communication. There are two purposes of the tool: (A) to make you more AWARE of your and others' nonverbal behavior and (B) to be able to USE this information in a constructive way in order to make better decisions and build more satisfying relationships. MMI is like the periodic table of elements related to the observabale verbal and nonverbal messages humans code and decode. Dowload it here. We use the MMI Sheet to visually represent these messages in action. Dowload it here. Learning to use it is easy. Here is how you can do it.


Free Online ePocket Book

It is available for everyone in PDF format. Download it now. It is an introduction into the world of verbal and nonverbal messages and how they can be observed by anyone. It teaches you two things: knowing what to observe and putting them in special context.


Online Course with Certification

Delivered via a professionally structured web-based course. It teaches you two things: all the codes for MMI and how to use the MMI Sheet in action. It gives you a certification if you complete the final test successfully. It is a pre-requisite for the advanced level.


A standard 16-hour package

Delivered via one to one sessions, a 2-day workshop or video conferencing sessions. It teaches you two things: coding yourself and others with MMI and applying it in action related to various domains. It gives you a certification which is a passport for the master level.


A standard 16-hour package

Delivered via one to one sessions, a 2-day workshop or video conferencing sessions. It teaches you two things: managing change in yourself and helping others to obtain change related to specific MMI domains. It gives you a certification.

Your Coach

My name is Balazs Polyanki, a.k.a. Bali. On the right side you can see how I actually spend my professional time. I work with people in one to one or group settings either in person or over the web.

Have a look around here and if you have any questions, please contact me. You can also hire me if you wish to improve your nonverbal communication skills. Some areas we can work together: sales, marketing, leadership, assertiveness, public speaking, acting, interviewing, parenting, teaching, negotiation, therapy, mentoring, self-branding, relationships, self-esteem or career management.

When working with overt and covert messages, I use Transactional Analysis. You can familiarize yourself with TA if you visit my other site at











Here you can see the portfolio elements of my service. Each field can be linked to one of the Big4 elements I listed above. Click on the pictures to read more about the topic you are interested in. They are available separately or in combination with one another. Some of them might appear at certain stages of the coaching process while others stay with us as the backbone of our work.


The World of the Overt Messages


When the Overt and Covert Messages don't Meet


What Your Voice Is Saying


Meaningful Movements


Alignment of the body parts


Macro, micro and mini expressions


When others trick or deceive us


Entirety of the situation


Happy Clients


Different Countries


Types of Trainings


Blog Posts

Pricing Table

Here you can get the brochures of my services containing the full descriptions and prices.

One to one

$60/50 minutes
  • Free First Interview
  • Personalized Sessions
  • 100% Focus on You
  • Paced by Your Progress

Online Course

  • How to code with MMI
  • How to use the MMI Sheet
  • Final Test
  • Registered Certification

Video Conferencing

$60/50 minutes
  • Coaching
  • Workshop
  • Lecturte
  • Personalized Solutions

Blog Posts

Here you can read about my topics, see my pictures or watch my videos related to nonverbal communication.

Words Conveying Positive Strokes

March 01, 2017 by Bali polyanki

According to TA a Stroke can be defined as "one unit of recognition". When I say "Hello!" to you, I give you a stroke. Strokes can be positive or negative, verbal and non-verbal, conditional or unconditional. In this post I will write about positive verbal strokes and give you examples of words you can use in your everyday conversations to create more positive and constructive results.

Nonverbal Messages of Mobile Phone Related Behaviors

March 21, 2017 by Bali Polyanki

I like observing people around me. Today while having my lunch in a spacious canteen I saw people using their cell phones at their tables, as usual. Only a few of them were talking. Most of them seemed to be texting, chatting or browsing. It did not matter if they were sitting alone or with others. I decided to review some articles written about smart phone usage and nonverbal communication. Here is what I found.

Clusters of Vulnerability

April 01, 2017 by Bali Polyanki

There are nonverbal signs of happiness or fear, boredom or pain as well as love or hate. In this post I am having a closer look at the body language components of vulnerability. If you think of a person who is vulnerable, what picture comes to your mind? Can you see a child or an old person? Do you see a man or a woman? Is it in a hospital, in an office or in a street? What does "being vulnerable" mean to you? By the Merriam-Webster dictionary the definition of vulnerable is (1) capable of being physically or emotionally wounded; (2) open to attack or damage. My goal with this post is twofold. First, ...

Leading from Parent Ego State

April 14, 2017 by Bali Polyanki

Time after time my clients talk about the relationship with their boss. I hear lots of great examples but sometimes they tell me something like "She is like my mother" "He reminds me of my father when he is angry". In other words they feel bad, discounted or suppressed by their boss due to the transactions they experience.

Emotional Leader

April 28, 2017 by Bali Polyanki

According to dozens of studies there is strong evidence for the universal facial expressions of seven emotions - anger, contempt, disgust, fear, joy, sadness, and surprise. Some scientists call them as basic emotions.

Transactional Analysis of Gaslighting

May 09, 2017 by Bali Polyanki

In the light of the Mental Health Awareness Week (8th-14th May) , I intend to bring your attention to an alarming communication pattern you can experience at home, in the schools or in the office. I'll start with a brief story. Angela has worked for the company for six year. She applies for a new role. She gets it. She is part of a new team with some new faces.

Voice of the Leader

August 06, 2017 by Bali Polyanki

Are you satisfied with your voice? How do you know if your vocal behavior (a.k.a. vocalics) is appropriate in a given business context when speaking with your colleagues, business partners or important stakeholders? What do you need to focus on when you wish to improve your voice?

OK Compass

September 17, 2017 by Bali Polyanki

In this post, I will give you a tool you can use in any social interaction with others - even over the phone or video calls. I call it the "OK Compass" and it derives from Transactional Analysis. I developed it based on Franklin H. Ernst's OK Corral (or Life Positions) from 1971.

Fake Smile and Genuine Smile

march 02, 2017 by bali polyanki

How good are you at spotting fake smiles? Actually fake smiles are very similar to genuine smiles. The facial expression we refer to as "the smile" is not a singular category of facial behavior.

Office Proxemics

March 15, 2017 by Bali Polyanki

Your personal space and territory, your behavior related to these areas and the influence of your behavior can be observed, analyzed and studied. It is called Proxemics. When we do it in the office, it can be called as Office Proxemics.

Behavioral Diagnosis of Ego States

March 17, 2017 by Bali Polyanki

What is Behavioral Diagnosis? You do it when you judge which Ego State a person is in by observing what the person is doing (i.e. their behavior). There are five areas you can see and hear: Words, Tones, Gestures, Postures and Facial Expressions.

You are What You Do, Not What You Say

April 05, 2017 by Bali Polyanki

Let me start with two definitions: INCONGRUITY and AMBIGUITY. Something is incongruous when it is not similar or congruent with something else. It is not matching or fitting. Something is ambiguous if it is open to multiple interpretations.

Drivers Speak

April 07, 2017 by Bali Polyanki

We all have Drivers, inner patterns or motivators that influence our thinking, feeling and behavior. They date back to our infancy and they represent the external voices of the significant others from our early life.

Faces of Death

April 08, 2017 by Bali Polyanki

My grandfather died last year. He was 88. He'd been dying for months before he passed away. When I visited him and I was standing next to him I felt like stepping into another dimension. He could not speak clearly and participate in the verbal interactions we visitors tried to maintain.

Six Powerful Questions for Leaders

May 03, 2017 by Bali Polyanki

Hundreds of verbal messages are exchanged in the corporate world daily. They are key in business. There are times when what we want to know cannot be expressed by words, at least not the best way.

Take A Seat

May 20, 2017 by Bali Polyanki

In this post I will combine some proxemics with some Transactional Analysis. The ten ideas I am sharing with you can be used with

Mobbing - What Leaders Must Know About It

May 24, 2017 by Bali Polyanki

In this post I will write about the four steps you can take as a leader when you have the perception that mobbing is happening in your organization. Step one is to

Why Improve Your Nonveral Communication Skills

march 18, 2017 by bali polyanki

This short promotional video provides you with some examples why it is worth improving your nonverbal communication skills.

Multimodal Messaging Inventory

May 12, 2017 by Bali Polyanki

This short promotional video is about the three territories where the Multimodal Messaging Inventory can be used.


If you have any questions or need further information about me and my services, please contact me.